Delayed or incomplete test result follow-up, which can result in missing or delayed diagnosis, is a significant concern in the outpatient context. There is a strong correlation between delayed follow-up of test results and negative patient outcomes, including higher death rates. Additionally, a significant number of medical malpractice lawsuits are attributed to this issue. However, making enhancements is challenging due to the intricate nature of the test result follow-up procedure. An investigation was conducted at an academic medical facility to assess the safety culture of test result follow-up. This was done by analyzing qualitative and quantitative data on patient safety and quality of treatment. The aim was to assess the evidence that quantifies the degree to which physicians, nurses, and laboratory personnel follow up on test results for ambulatory patients, and the resulting effect on patient outcomes. The lack of follow-up on test findings for hospital patients is a significant issue. The presence of adverse effects on patients due to the failure to act on crucial findings, along with the progress in the capabilities of clinical information systems, provides a compelling argument for the necessity to investigate potential remedies. These treatments should encompass measures such as online validation of outcomes.