The aim of this study is to assess the level of service at five health facilities in the holy capital before and during the application of quality standards of central board accreditation health institute (CBAHI) for primary health care centers which are expected to be applied by the Ministry of Health in order to provide high quality health services to satisfy society. It also aims to challenge health services appreciated by reviewers in these centers. The study identified five of the health centers namely prosperous Al-zahir PHCs and Kuwdi &Al-hijra PHCs from Prince Ahmed health sector, Al-adel PHCs, and East Al-azizia from Al-adel health sector and Al-nuwaria PHCs from Al-taneem health sector. The five healthcare centers has been selected by the Ministry of Health in the Holy Capital to qualify for the accreditation of quality. The current study included 250 reviewers, which represent a random sample of the population in the holy capital city. Where 50 questionnaires were distributed to each of these centers (25 to male reviewers and 25 to female reviewers) to see their opinions about the service provided for them from the healthcare centers.