Ever since its inception in the later years of the colonial rule in India, the officers of the Central and State Civil Services collectively forms the most important part of administration in India. They are selected by the Union and State Public Service Commissions through an open competitive examination which consists of several stages. Once selected, the officers start their career from the District level and end up in the Secretariat almost after one and a half decades. They hold several responsible administrative posts and act as the interface between the government and the citizens. Over the decades, several radical reforms have taken place in administration which has led to corresponding changes in the pattern of governance. The present research study is based on a questionnaire survey conducted on a sizeable population of Civil Servants belonging to both the Central and State cadre serving in the State of West Bengal. The questionnaire deals with the different facets of Civil Service as well as their personal lives and are categorized under six main parameters such as role in framing public policy, commitment to public interest, empathy towards general public, selfless character, adopting the goals of Civil Service and professional contentment. The results obtained are analyzed keeping in mind several factors such as age, sex, service experience, educational qualification and organizational position.