This review is all-encompassing, emphasizing the role of radiology services and the clerking staff in the health service sector. We aim to uncover administrative complexities and identify areas for improvement. Through an analysis of the literature review, this research explores the jobs, processes, and challenges connected with medical imaging systems management and secretarial support in healthcare facilities. The analysis represents a great deal of administrative capacity so that the radiology services are significantly improved, and the overall patient care system is better. Recommendations are offered as responses to the evident shortcomings and to put efficiency in place at the health workplace.