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ISSN 2063-5346
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ASSESSING THE QUALITY OF CARE IN GOVERNMENT MEDICAL CLINICS: A CRITICAL ANALYSIS

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Yousef Hadi Saleh Almas, Hussain Saeed Hussain Al Khamsan, Abdullah Hamad Bin Wabran Al Khamsan, Saleh Hamad Mohammed Al Jarah, Abdullah A S Aldosari, Ahmed Eidhah Saeed Al Dogman
» doi: 10.53555/ecb/2022.11.10.90

Abstract

This critical analysis delves into the multifaceted quality of care provided by government medical clinics, spotlighting the intrinsic challenges and potential avenues for enhancement within public healthcare systems. By employing a comprehensive review methodology that encompasses patient satisfaction surveys, clinical audits, and staff interviews, this article offers a nuanced exploration of service accessibility, staff competency, facility standards, and patient safety measures. Comparative insights with private healthcare counterparts, alongside international benchmarks, further enrich the discourse, revealing a complex tapestry of efficiency, equity, and quality gaps. Amidst fiscal constraints and resource limitations, the study identifies innovative practices and success stories that underscore the potential for transformative improvement within the public sector. The synthesis of findings culminates in actionable recommendations aimed at policy reform, infrastructure investment, and the bolstering of patient-centric approaches. This analysis not only underscores the critical state of government healthcare services but also charts a pragmatic course towards elevating the standard of care, ensuring that it aligns more closely with the ideals of accessibility, quality, and patient satisfaction.

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