BPO (Business Process Outsourcing) is the ITES (Information Technology Enabled Services) sector's fastest expanding sub segment in India, and provides human resources to the industries. The success of employee in competitive BPO sector will reflect on efficiency and effectiveness, and their satisfaction scales with workforce competency is correlated physically and psychologically. The employee benefits like pay, welfare, retirement and programs aid in maintaining strong employee morale and motivation, resulting in an effective, devoted, and content workforce for the organization resulting in a productive organisation to deliver better than competitors. This can only be accomplished by having appropriate welfare policies and practices in place. All BPOs are finding difficult to manage attrition which made the HRD either actively recruiting new employees or attempting to reduce attrition. Therefore, it becomes vitally crucial to comprehend how former workers see the employee pay benefits, welfare, recreational and retirement benefits of their organizations. With the use of an analysis of former employees' levels of satisfaction and the most important elements influencing contentment and unhappiness, this research intends to investigate the situation of employee welfare in the BPO sector in India. The report cites possibilities for career advancement and skill training & development as the two main areas for improvement for employee welfare in BPOs in India. This study has taken 295 employees by applying convenience sampling through the structured questionnaire and analyzed with statistical tool of Chi – Square test, Weighted Average and K-S test, and found the results that the employees of BPO sector are satisfied with the Fringe Benefits provided by the organization as these were not provided, and the employees who left the organization were highly dissatisfied with the state of skill development and career growth opportunities. These areas require focused attention and efforts from BPO organizations, and Employee satisfaction was found to be greater than average for things like pay, benefits, and work-life balance.