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ISSN 2063-5346
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EMPLOYEE SILENCE: THE INVISIBLE COMPONENT THAT CAN SPEAK VOLUMES

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Jaspreet Kaur, Dr. Rupali Arora
» doi: 10.31838/ecb/2023.12.s3.061

Abstract

Organizational trust and employee silence are the two basic parameters acting as a determiner for sound efficiency and performance of an organization.The purpose of current research is to determine the link between trust and silence behavior.Employee silence includes both acquiescent as well as defensive silence. Employee silence is the indicator in each and every organization which can affect the trust level among employees.This paper is based on survey of 102 employees working in four private hospitals in Punjab.Collected data has been analyzed with correlation and regression.The study suggested an unfavourable association among trust in organization and silence behaviour.However, strong negative relationship recorded in case of defensive silence as compared to acquiescent. The result of this study can be useful for managerial implications so challenges or barriers can be eliminated encouraging the way forward post COVID-19.

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